Promotion, Contest & Giveaway Framework
Baseline rules for Arcadia promotions; each material campaign should publish its specific terms.
Campaign-specific rules control
Each material promotion should state organizer, dates, eligibility, mechanics, rewards, selection/delivery and restrictions. Specific published campaign rules control that campaign.
Eligibility
A campaign may limit age, region, Account standing, new-player status, purchases or participation unit. If a limit is per person, additional Accounts/devices/identities do not create extra eligibility.
Promotion abuse
- No self-referrals, fake new users or circular referrals.
- No automated, purchased or fabricated entries.
- No coordinated Accounts created mainly to multiply unique/per-person rewards.
Selection and verification
Winners may be required to verify eligibility within the published period. Arcadia may disqualify manipulated entries but should not materially change rules after participation in a way that unfairly disadvantages entrants.
Prizes and third-party platforms
Virtual prizes have no cash value unless explicitly stated. Platform-specific disclosures/releases apply when a campaign uses Discord, Instagram, Facebook, YouTube or another third party.
Contact Arcadia before relying on an assumption.
Send the account name, transaction or ticket reference, and the exact clause involved. Never send your password.